What is e-box?
e-Box is a secure electronic mailbox through which social security organisations can transmit documents and assignments to enterprises, such as OCMWs. Thanks to e-Box, enterprises can electronically receive numerous documents they found through activities on the social security’s portal site: a copy of their online declarations, answers to requests for administrative data, error codes in relation to requests for restitution, etc.
Who can access e-Box?
All organisations that have registered on the portal site dispose of an e-Box. The local manager of such an organisation has all the necessary rights to acquire access to that organisation’s e-Box and to allow access to other users by providing them the proper rights. Service providers and social secretariats can fill out declarations and perform tasks on your behalf if you have authorised them to do so. In that case they will receive the documents for the actions they perform in their own e-Box. Under no circumstances do the people that have thus been authorised gain access to your organisation’s e-Box.