Article
Last update : 01/09/2020
1. I am no longer able to pay for my medication and hospital or doctor's bills. What should I do?
3. I don't use the Internet and the digital applications. Can someone help me?
4. I am falling more and more behind with my bills since I lost my job. Where can I get help?
10. The COVID-19 situation has left me unable to pay my utility bills. Can anyone help me?
11. The COVID-19 situation has left me unable to pay my rent. Can anyone help me?
12. I am not a minimum wage recipient, so I assume the PCSW will not be able to help me.
1. I am no longer able to pay for my medication and hospital or doctor's bills. What should I do?
Please contact your local Public Centre for Social Welfare (PCSW). The welfare staff are there to help you. The PCSW has been allocated a budget by the Government in order to assist with your healthcare needs. It will contribute towards the costs of items such as your hospital bill, medication, and the purchase of face masks and hand gels.
2. Many care service providers have switched over to online forms, but I have problems using them. Where can I find help?
Please contact your local PCSW. The welfare staff are there to help you. The PCSW has been allocated a budget by the Government in order to assist with the accessibility of digital services. If you require assistance with completing online forms or electronic applications, they should be your first port of call.
3. I don't use the Internet and the digital applications. Can someone help me?
Please contact your local PCSW. The welfare staff are there to help you. The PCSW has been allocated a budget by the Government in order to assist with the accessibility of digital services. They are able to assist you with maintaining social contact online. The Centre is also able to find out whether staff can provide you with internet access at a reduced rate or assist you with the purchase of a computer or tablet.
4. I am falling more and more behind with my bills since I lost my job. Where can I get help?
Please contact your local PCSW. The welfare staff are there to help you. The Public Centre for Social Welfare has been allocated a budget by the Government in order to assist you with paying your bills if you are struggling as a result of reduced income.
5. The COVID-19 situation has left me so short of cash that I can't afford to buy clothes anymore. Can anyone help me?
Please contact your local PCSW. The welfare staff are there to help you. The Public Centre for Social Welfare has been allocated a budget by the Government in order to help you cover your basic needs such as clothing.
6. My income has been reduced as a result of the COVID-19 situation and I have no money left to buy glasses (or contact lenses). Can anyone help me?
Please contact your local PCSW. The welfare staff are there to help you. The PCSW has been allocated a budget by the Government in order to help you cover your basic needs such as purchasing glasses.
7. My income has been reduced as a result of COVID-19 and I am struggling to provide for my children. Can anyone help me?
Please contact your local PCSW. The welfare staff are there to help you. The PCSW has been allocated a budget by the Government in order to assist you. Assistance for families is one of the priorities of the PCSW and the Government in order to tackle child poverty. There is a wide range of support available from the PCSW, so make sure you contact them as soon as possible.
8. I am suffering from anxiety as a result of the COVID-19 situation and I want to seek help, but I cannot afford the costs for a counsellor. What should I do?
Please contact your local PCSW. The welfare staff are there to help you. The PCSW has been allocated a budget by the Government in order to assist you. In this case, by covering the fees charged by registered professionals who are able to treat anxiety and psychiatric problems.
9. As a result of the COVID-19 situation, I have been a victim of domestic abuse, but I cannot afford the costs for a care service provider. What should I do?
Please contact your local PCSW. The welfare staff are there to help you. The PCSW has been allocated a budget by the Government in order to assist you. In this case, by covering the fees charged by registered professionals who are able to address problems relating to domestic abuse.
10. The COVID-19 situation has left me unable to pay my utility bills. Can anyone help me?
Please contact your local Public Centre for Social Welfare (PCSW). The welfare staff are there to help you. The PCSW has been allocated a budget by the Government in order to assist you in terms of energy, i.e. your energy consumption, including social and budgetary guidance or other support.
11. The COVID-19 situation has left me unable to pay my rent. Can anyone help me?
Please contact your local PCSW. The welfare staff are there to help you. The PCSW has been allocated a budget by the Government in order to assist you with housing, including expenses except for tenancy deposits.
12. I am not a minimum wage recipient, so I assume the PCSW will not be able to help me.
Anyone affected by the COVID-19 crisis is eligible to apply for support. This support is not solely limited to minimum wage recipients but is intended for all those who, after an individual review, are confirmed by the PCSW as needing support. You should therefore contact your local PCSW. The welfare staff are there to help you.